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FREQUENTLY ASKED QUESTIONS

Please click the questions to view detail
  • How do I book?
    To book one of our luxury parties, please get in touch with us by completing the contact form. We will then contact you back to confirm your contact information, the party details and pencil a date in the diary! Please make sure you have carefully read the terms and conditions
  • When is payment required and do you need a deposit?
    We require a £50 (non refundable) deposit to confirm your booking. The remaining balance is to be paid in full no later than 7 days before the party date. Payment is accepted by bank transfer (we can email you our details). We also require a damage/holding deposit of £50 Again, this is to be paid no later than 7 days before the hire date and shall be returned within 48 hours after providing there is no damage.
  • What is your cancellation policy?
    We understand that plans change and you may need to amend / cancel your booking with us, we just ask that you try and give us as much notice as possible. We will always try to re-schedule parties to another date, however if this isn't possible and the party has to be cancelled, you will forfeit the £50 non-refundable deposit.
  • What ages are the teepee's suitable for?
    Although our indoor teepee's are CE approved and suitable for children aged 3+, we would recommend the minimum age of teepee sleepovers as 5+ with adult supervision.
  • How much space do I need?
    We use a single mattress and our tents are placed over the top of the mattress, the breakfast trays are placed on or at the foot of the bed. Therefore the amount required is as follow The space of each standard teepee is 170cm H x 102 cm W x 160 cm D. Tray is additional 36 cm depth. We can be clever when it comes to styling to maximise the amount of space available for example placing the tray on the mattress.
  • Are your teepee's suitable for outdoor use?
    Unfortunately our sleepover teepee's are only suitable for indoor use.
  • How do you clean the equipment?
    We take the cleaning of all teepee's, and accessories very seriously. We will always launder and steam clean the bedding/blankets fresh for each sleepover as well as disinfect breakfast trays and accessories where possible. Please let us know in advance of any concerns regarding allergies from washing detergents.
  • How long is the hire period for indoor teepee's?
    We will always try to be as flexible as possible when setting up / picking up the teepee's for the sleepover party. We will set up the party between 2pm - 5pm the day of the sleepover and collect the following day between 10am - 12pm leaving you with no mess or stress. Set up takes approximately 1 - 1 1/2 hour and collection 45 -60 minutes. this depends on how many Teepee set ups you have
  • Areas Covered
    We cover the following towns and villages in Bedfordshire, Cambridgeshire and Hertfordshire. Bedfordshire Arlesey, Beeston, Biggleswade, Blunham, Broom, Clifton, Clophill, Cockayne Hatley, Dunton, Edworth, Everton, Eyeworth, Great Barford Henlow, Ickwell, Langford, Moggerhanger, Northill, Old Warden, Potton, Sandy, Seddington, Shefford, Southill, Stanford, Sutton, Tempsford, Upper Caldecote, Willington, Wrestlingworth Cambridgeshire Abbotsley, Cambourne, Cambridge, Comberton, Eaton Socon, Eltisley, Eynesbury, Gamlingay, Great Gransden, Longstowe, Orwell, Shingay, St Neots, Waresley, Wimpole Hertfordshire Ashwell, Baldock, Gravely, Great Wymondley, Hitchin, Ickleford, Knebworth, Letchworth, St Ippolyts, Stevenage, Walkern
  • Are you insured?
    We have Public Liability and Product Liability insurance up to £2 million.
  • Any other questions?
    If you can't find the answers to your questions here, please do not hesitate to contact us direct at Sleepee Teepeezz
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